Refund Policy
Our refund policy is designed to be fair and transparent. Please read through the following guidelines to understand our refund process.
Refund Timeframe
Refund requests must be submitted within 24 hours of purchase. This allows sufficient time to evaluate service quality while ensuring system integrity.
Non-Refundable Cases
Refunds will not be processed if: the service has been used extensively, account credentials have been shared, or the subscription has been active for more than 24 hours.
Eligible Services
All subscription plans are eligible for refunds within the specified timeframe, provided the service has not been extensively used (less than 2 hours of viewing time).
How to Request
To request a refund, contact our support team through the contact form or email with your order details and reason for the refund request.
Additional Information
We strive to provide the best possible service to our customers. However, we understand that sometimes a service may not meet your
expectations. Our refund policy is designed to provide a fair resolution in such cases.
Processing Time
Refund requests are typically processed within 3-5 business days. Once approved, the refund will be issued to the original payment method
used for the purchase.
Payment Methods
Refunds will be processed to the original payment method used for the purchase. Processing times may vary depending on your payment
provider:
- Credit/Debit Cards: 5-10 business days
- PayPal: 3-5 business days
- Cryptocurrency: 1-3 business days